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If you are a regular reader on Kindle device, then you can often face certain issues with the purchases you make. Occasionally, users can experience Kindle purchasing error or at times they are unable to purchase on Kindle altogether. In this article we will list the most common errors and suggest some useful ways that will help you ways to resolve those issues in easy steps. Take a look:

Error downloading or downloaded items don’t show up on the home screen:

  1. In case you've downloaded the book wirelessly or have put it in your device using a USB, chances are it won’t appear on the home screen. Usually the lists are refreshed by the Kindle right after a new file is added; In case, it doesn’t happen, you can sync manually by choosing Menu from Home screen and tapping on Sync & Check for Items.
  2. If the device still doesn’t work, try a hard reset. It will resolve the issue.

Not able to download the purchased eBook from Kindle store:
The e-book yo’ve purchased hasn’t popped up on the screen? Or is it the subscription that doesn’t automatically show? Either way, you should follow these steps in case of problems:

  1. Wi-Fi Connectivity: Double check to make sure that your device is connected properly to a Wi-Fi network. This can be checked via the indicator presentat on the top-right corner of your home screen. Without proper connectivity, the device cannot download e-books or any other content from the Kindle store.
  2. Kindle Paperwhite 3G: In case you are using this device you need to be connected to a wireless network or be in an area with proper 3G coverage. In case the signals are weak- as weak as two bars or even less, the Kindle activity dips and the connection are disrupted.
  3. Resync: In case the device has adequate connectivity and you are still experiencing a problem, then choose the Menu icon from your Home Screen and resync the device by selecting Sync and Check for Items.
  4. Power: If the battery is not sufficiently charged, the overall connectivity of the device suffers. For the device to function seamlessly, it is recommended to have a battery level of 25% or more. Plug in your device for a few hours; this might resolve any ongoing issues.
  5. Confirmation Email: You get an email notification from Amazon post every purchase made. Check for the book in your Amazon library. If you don’t receive the email and later find the book missing in your library, it means that the purchase wasn’t processed successfully. If this is the case, you can buy the book once again.

Resolve all your download related issues by following the aforementioned steps in this post. Wish you a happy reading experience.

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